Assistant IT Manager

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village.

When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern.

Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air.

The Four Seasons Resort and Residences Whistler is looking for an Assistant IT Manager who shares a passion for excellence and who infuses enthusiasm into everything they do.

Annual Salary : $65,000 - $75,000

About the role :

Four Seasons IT is currently undergoing an exciting transformation, migrating many systems and services to the cloud. Renowned for pioneering cutting-edge guest technology, Four Seasons is committed to leading the hospitality industry in innovation.

This role offers a unique opportunity to expand your IT knowledge and skillset across various areas, including project management, helpdesk support for Windows, PMS, and POS systems, TCP / IP networking, and Microsoft server management.

You will be part of a small, dynamic team, working full-time with shared on-call responsibilities among IT team members.

Key Responsibilities :

Manage TCP / IP networks.

Provide support for Microsoft Windows and Office 365.

Support the hotel's Property Management System (PMS) and Point of Sale (POS) systems.

Lead project management and implementation of new technologies.

Offer helpdesk support to both staff and guests.

Desired Skills and Experience :

A degree in Computer Science or a related field, or equivalent experience.

Professional IT certifications in TCP / IP networking or Windows (e.g., MCSE, CCNA) are advantageous.

Experience in hospitality or customer service is beneficial.

Excellent written and verbal communication skills.

Successful candidates must possess the ability to work in Canada.

What to Expect :

Four Seasons can offer what many professionals dream of an opportunity to build a life-long career with global potential and a real sense of pride in work well done.

We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish.

Ultimately, our culture breeds success, and rewards it in many different ways.

Our benefits package includes :

Excellent Training and Development opportunities.

Medical, Dental and sick leave coverage.

Employee Travel Program; complimentary and reduced rates at other Four Seasons Hotels.

Meals on duty.

Employee Recognition Programs.

Dry Cleaning Services.

Use of the Fitness Facility.

Affordable employee housing.

Winter Leisure Pass; credit towards winter activities.

Learn more about what it is like to work at Four Seasons Visit us at :

We look forward to receiving your application!

Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.