- Education : Secondary (high) school graduation certificate
- Experience : Experience an asset
- or equivalent experience
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Arrange for shipping, receiving and storage
Computer and technology knowledge
- MS Excel
- MS Word
- MS Office
Security and safety
Basic security clearance
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Hand-eye co-ordination
Screening questions
Do you currently reside in proximity to the advertised location?
Health benefits
- Dental plan
- Disability benefits
- Vision care benefits
Other benefits
- Free parking available
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
Data Entry Clerk - Customer Service Representative
This is a great way for you to make extra income at home as data entry clerk. If products or services are provided, you must actually use them. ...
Data Entry Clerk - Customer Service Representative
This is a great way for you to make extra income at home as data entry clerk. If products or services are provided, you must actually use them. ...
clerk, customer service
Address customers' complaints or concerns. Arrange for billing for services. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. ...
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