Program Coordinator - Welcome Home - CARAVAN

Edmonton, AB, Canada

Job Description

Posted Thursday, January 8, 2026 at 9 : 00 AM

Catholic Social Services is currently seeking a full time, 40 hours per week, Program Coordinator in Edmonton to join our dynamic and talented team. Would you like to be a part of making a meaningful difference in the lives of some of Edmonton’s most vulnerable individuals? Catholic Social Services is looking for someone who is confident, motivated, non-judgmental, and can provide excellent person-centered care, while supporting vulnerable people in your community.

This position has a weekly schedule of Monday - Friday (8 : 00AM to 4 : 30PM), some weekends and evenings may be required.

Program Overview :

The CSS Care-a-Van is a mobile outreach program that provides services to homeless individuals who are situated in the outer-city areas of Edmonton. We focus on actively building relationships with homeless individuals, providing them with basic physical necessities, such as food, water and clothing, as well as connecting them with services in obtaining ID, housing, treatment, and other services.

At Catholic Social Services, our Care-a-Van team walks alongside individuals experiencing homelessness, building trust through a relationship-based approach. We stay connected for as long as it takes to link people with vital services—helping them take the next step toward a meaningful, healthy quality of life that honors their God-given dignity.

If you’re passionate about making a lasting impact and believe in meeting people where they are, we’d love to have you on our team.

Job Summary :

As a Program Coordinator , you will be responsible for building and fostering relationships, providing basic physical necessities, addressing vital services people need referrals for, and assisting the homeless population in working towards a safe and stable quality of life. Your responsibilities include, but are not limited to :

• Operating the Care-a-Van with another staff member present and driving throughout Edmonton’s outer-city zones to identify individuals who maybe homeless or “living rough”.
• Providing snacks, drinks, lunches, and seasonal attire (jackets, gloves, boots, scarves etc.) as needed to individuals you encounter.
• Use a relationship-based approach to interact and build continuous and trusting relationships with outer-city community members who are homeless and “sleeping rough.”
• Working collaboratively with community BEAT police, and the community to assist homeless individuals who may need to be transported to a safe place.
• Performing crisis intervention supporting clients to access crisis supports during emergency situations when necessary.
• Make appropriate referrals to housing, health, and community services, and provide advocacy support for individuals.
• Documenting interactions and tracking the services provided in our client management system
• Follow up and coordinate with community service providers to ensure individuals are referred to appropriate supports.
• Develop and maintain positive working relationships with program partners and other community agencies that would benefit individuals we serve.
• Assist with fundraising for the Care-a-Van
• Submitting required program documentation within established timeframes
• Attending all team meetings.
• Other duties as required.

What This Job Requires :

Other qualifications and experience include :

Police Information Check including vulnerable sector search, Intervention Record Check and / or summary of driving record are conditions of employment and the financial responsibility of the candidate.

What We Offer :

About Catholic Social Services :

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.

With 65 years of service delivery experience, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with nearly 2000 staff, and hundreds of volunteers delivering over 100 different programs to people in need throughout Central Alberta and Edmonton.

Our values are at the core of everything we do!

We thank all applicants. Only candidates selected for an interview will be contacted.

Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.

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