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Technical Support Engineer
Technical Support EngineerPDF Solutions • Vancouver, Metro Vancouver Regional District, CA
Technical Support Engineer

Technical Support Engineer

PDF Solutions • Vancouver, Metro Vancouver Regional District, CA
29 days ago
Job type
  • Full-time
Job description

Technical Support Engineer at PDF Solutions

At PDF Solutions, we are at the forefront of revolutionizing the semiconductor industry. Our cutting‑edge technologies and data‑driven solutions empower semiconductor manufacturers to achieve unprecedented levels of efficiency, quality, and innovation. By joining our team, you'll have the opportunity to work with some of the brightest minds in the industry, tackle complex challenges, and contribute to groundbreaking advancements that shape the future of technology. Headquartered in Santa Clara, California, PDF Solutions also operates worldwide in Canada, China, France, Germany, Italy, Japan, Korea, and Taiwan.

Responsibilities

  • Supports existing Java, HTML, Groovy, and Python applications.
  • Performs debugging, testing, and troubleshooting of existing software deployments.
  • Works with the development team to fix problems that are found and ensures the product quality remains high.
  • Works with architects, project management, business owners, and customers to prioritize caseloads.
  • Works independently and collaborates well with others.
  • Creates root cause analysis reports.
  • Identifies application customizations to meet customer’s needs.

Qualifications

  • Scripting knowledge (e.g., Bash, PowerShell, or Python)
  • Working knowledge of relational databases, including basic SQL for troubleshooting and support
  • Strong understanding of LDAP and directory services
  • Excellent oral and written communication skills
  • Linux experience (Ubuntu / RHEL / CentOS)
  • Windows experience (Server & Desktop)
  • Debugging multi‑threaded applications
  • Experience with Virtual Machine Management
  • Hands‑on experience with BI tools, Spotfire is strongly preferred
  • Bachelor’s degree in computer science, computer engineering or electrical engineering or equivalent experience
  • Preferred Skills and Experience

  • Familiarity with semiconductor manufacturing procedures
  • Protocol knowledge (TCP, VNC, FTP, SSH)
  • Security related topics like network security scanning, CVE vulnerabilities, etc.
  • Network WAN
  • AWS
  • Salesforce experience or similar CRM
  • Pay Range

    CAD $81,000.00 – $96,000.00 per year.

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    Technical Support Engineer • Vancouver, Metro Vancouver Regional District, CA

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