Revenue and Billing Clerk

Revenue and Billing Clerk
Permanent Full Time

Build your career where you truly belong welcome to Umbrella Family.
For over 35 years Umbrella Family has been a trusted leader in early childhood education and care supported by a strong operational and administrative foundation. Our Finance team plays a critical role in ensuring the sustainability accessibility and quality of services for children and families across our community.
At Umbrella Family you are valued supported and empowered to grow. Join a collaborative workplace where your expertise contributes directly to the success of our programs and the families we serve. This isnt just a job its your opportunity to make a meaningful impact behind the scenes.

About the Role
The Revenue and Billing Clerk is responsible for ensuring the accuracy completeness and integrity of childcare fee billing and revenue collection across Umbrella Family programs. This role supports the Finance team through detailed account analysis reconciliation of outstanding balances and administration of parent fee subsidies.
The successful candidate will play a lead role in tracking billing and reconciling subsidies while collaborating closely with Site Supervisors the Programs Team and the City of Hamilton. This position requires strong attention to detail sound judgment and the ability to manage competing priorities in a fast-paced office environment.

Total Hours: 37.5 hours per week
Schedule: Monday to Friday day shift
Annual Salary: $48000$50000

Qualifications
Education & Experience

• College diploma in Accounting Business Administration or a related field
• 13 years of accounting billing or financial administration experience
• Experience with accounting processes and financial software is an asset
• Experience with childcare management software is an asset

Knowledge & Skills

• Strong working knowledge of Microsoft Office (Excel Word Outlook required)
• Experience with municipal and/or provincial funding is a strong asset
• Knowledge of applicable legislation and regulations
• Strong analytical problem-solving and decision-making skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Demonstrated ability to manage confidential and sensitive information with discretion

Key Responsibilities

• Coordinate childcare enrollments and withdrawals ensuring accurate billing setup notice periods and communication with families
• Maintain accurate child billing accounts including rate calculations payment methods and registration charges
• Lead the administration billing and reconciliation of Parent Fee Subsidy contracts with the City of Hamilton
• Support subsidy renewals and ensure timely and accurate monthly billing
• Coordinate camp and school break program invoicing with the Programs Team
• Assist with the collection of outstanding accounts including follow-up with families regarding unpaid balances
• Review reports for enrollment and billing variances and follow up as required
• Input and maintain accurate data within childcare management systems
• Ensure compliance with legislation organizational policies privacy requirements and risk management practices
• Communicate regularly with supervisors managers families and external stakeholders
• Participate in staff meetings performance evaluations and professional development opportunities
• Provide backup support to Reception and Office Clerk functions as required

Certifications & Requirements

• Satisfactory Vulnerable Sector Police Check
• Ability to work in an office environment with regular computer and system use

Why Join Umbrella Family

• Competitive compensation with a comprehensive benefits package
• Robust retirement plan with employer matching
• Access to Employee Assistance Program
• Priority childcare placement for employees children
• Positive collaborative and supportive work environment

How to Apply
If you are detail-oriented collaborative and passionate about supporting families through strong financial operations we invite you to apply. Please submit your application through this posting and join a team where your work truly matters.
Welcome to Umbrella Family where every role makes a difference.
Commitment to Accessibility
Umbrella Family is committed to providing accommodations in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please advise us if you require accommodations at any stage of the recruitment process.

Recruitment Process Disclosure
This organization does not use artificial intelligence (AI) systems or automated decision-making technologies in the screening assessment or selection of applicants for employment. All applications are reviewed exclusively by Human Resources personnel and hiring managers.

This job posting is for an existing vacancy within the organization.