IMAC/Desktop TechnicianPeopleToGo • Markham, ON, Canada

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IMAC / Desktop Technician

PeopleToGo • Markham, ON, Canada

30+ days ago

Job type

Full-time

Quick Apply

Job description

IMAC Technician – Level 3

Location : Cold Lake, AB

Contract : 2 months

Starts : March 2012

Available to work flexible work schedules as required

Overview :

Our client is seeking two IMAC Technician to assist with a Global PC & Laptop refresh project in Cold Lake, Alberta.

Responsibilities :

Perform intermediate IMAC (installs, moves, add, changes) activities : hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
Handle software installation / support / upgrades
Perform deskside support services installing and troubleshooting of hardware, software and network related issues
Provide 1st level Help Desk support
Perform basic LAN and internetworking related activities
Handle bench repairs (depot service) & remedial maintenance
Respond / update / close calls from National Dispatch / Call Management Center
Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and / or Abilities Required :

Education : Post secondary education could include a University Degree or a Diploma from a recognized IT Program

Certifications : Minimum of A+ Certification is a must have : Other vendor certifications : Cisco, Microsoft and / or from OEMs (Dell, Toshiba, Lenovo and / or HP would be an asset.

Minimum of 1 year of field service experience performing IT hardware roll-outs, refreshes, and other deployment related activities

Minimum of 1 year of experience providing deskside support

Possess strong network, internetwork and troubleshooting skills

A self-starter who has the ability to manage multiple tasks

Exceptional customer service skills

Good English language communications and presentations skills

Ability to work independently or as part of a team

Ability to complete tasks effectively with minimal supervision

Must be available to work flexible work schedules

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Technician • Markham, ON, Canada

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