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IMAC/Desktop Technician
IMAC/Desktop TechnicianPeopleToGo • Markham, ON, Canada
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IMAC / Desktop Technician

IMAC / Desktop Technician

PeopleToGo • Markham, ON, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

IMAC Technician – Level 3

Location : Cold Lake, AB

Contract :   2 months

Starts :   March 2012

Available to work flexible work schedules as required

Overview :

Our client is seeking two IMAC Technician to assist with a Global PC & Laptop refresh project in Cold Lake, Alberta.

Responsibilities :

  • Perform intermediate IMAC (installs, moves, add, changes) activities : hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
  • Handle software installation / support / upgrades
  • Perform deskside support services installing and troubleshooting of hardware, software and network related issues
  • Provide 1st level Help Desk support
  • Perform basic LAN and internetworking related activities
  • Handle bench repairs (depot service) & remedial maintenance
  • Respond / update / close calls from National Dispatch / Call Management Center
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and / or Abilities Required :

  • Education : Post secondary education could include a University Degree or a Diploma from a recognized IT Program
  • Certifications :   Minimum of A+ Certification is a must have : Other vendor certifications : Cisco, Microsoft and / or from OEMs (Dell, Toshiba, Lenovo and / or HP would be an asset.
  • Minimum of 1 year of field service experience performing IT hardware roll-outs, refreshes, and other deployment related activities
  • Minimum of 1 year of experience providing deskside support
  • Possess strong network, internetwork and troubleshooting skills
  • A self-starter who has the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good English language communications and presentations skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
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    Technician • Markham, ON, Canada

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