customer service agentApex Rafting • Revelstoke, BC, CA
customer service agent
Apex Rafting • Revelstoke, BC, CA
30+ days ago
Job type
Full-time
Temporary
Job description
Education: College/CEGEP
Experience: Experience an asset
or equivalent experience
Work setting
Tourism
Tasks
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive payments
Sell merchandise
Student status
Full time enrollment
Computer and technology knowledge
iOS
MS Excel
MS Word
Social Media
Spreadsheet
Google Drive
MailChimp
Work conditions and physical capabilities
Attention to detail
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner
Screening questions
Are you authorized to work in Canada?
Are you currently a student?
Do you have experience working in this field?
Employment terms options
Weekend
Other benefits
Team building opportunities
Work Term: Seasonal
Work Language: English
Hours: 40 hours per week
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Customer service agent • Revelstoke, BC, CA
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