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customer service agent
customer service agentApex Rafting • Revelstoke, BC, CA
customer service agent

customer service agent

Apex Rafting • Revelstoke, BC, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Temporaire
Description de poste
  • Education: College/CEGEP
  • Experience: Experience an asset
  • or equivalent experience

    • Work setting

  • Tourism

    • Tasks

  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive payments
  • Sell merchandise

    • Student status

  • Full time enrollment

    • Computer and technology knowledge

  • iOS
  • MS Excel
  • MS Word
  • Social Media
  • Spreadsheet
  • Google Drive
  • MailChimp

    • Work conditions and physical capabilities

  • Attention to detail

    • Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

    • Screening questions

  • Are you authorized to work in Canada?
  • Are you currently a student?
  • Do you have experience working in this field?

    • Employment terms options

  • Weekend

    • Other benefits

  • Team building opportunities
  • Work Term: Seasonal
  • Work Language: English
  • Hours: 40 hours per week
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Customer service agent • Revelstoke, BC, CA

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