customer service agentApex Rafting • Revelstoke, BC, CA

customer service agent

Apex Rafting • Revelstoke, BC, CA

30+ days ago

Job type

Full-time

Temporary

Job description

Education: College/CEGEP
Experience: Experience an asset
or equivalent experience

Work setting

Tourism

Tasks

Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive payments
Sell merchandise

Student status

Full time enrollment

Computer and technology knowledge

iOS
MS Excel
MS Word
Social Media
Spreadsheet
Google Drive
MailChimp

Work conditions and physical capabilities

Attention to detail

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner

Screening questions

Are you authorized to work in Canada?
Are you currently a student?
Do you have experience working in this field?

Employment terms options

Weekend

Other benefits

Team building opportunities
Work Term: Seasonal
Work Language: English
Hours: 40 hours per week

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Customer service agent • Revelstoke, BC, CA

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