Customer Account Manager - Canada

Customer Account Manager - CanadaJob LocationsCA-ON-TorontoPosition Type Full Time Postal Code M5B 2L7 Requisition ID 2024-434444 Category Client Services / Account ManagementSummaryCustomer Account Manager - Canada At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Customer Account Manager to be responsible for increasing sales, creating and executing customer business plans, identifying key opportunities and optimizing trade spending to the Company clients at assigned customers. This position has responsibility for managing the day to day interaction with specific customers to drive customer / client sales. Also serves as the customer's primary point of contact for client specific opportunities and / or issues.  Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer : Full-Time Benefits (Health, Dental, Disability, Life, Lifeworks Program)PerkSpot Discounts on Travel, Movies, Cell Phones and moreTraining and Career DevelopmentGenerous Paid Time-OffResponsibilities : Management of the business (assortment, shelving, promotions, merchandising & pricing).On-going interaction with key customers (face to face, phone or e-mail).Develop annual business plans with key customers fully aligned with client expectations.Present all new products and line extensions using client data and support material.Provide on-going opportunities to further increase sales or to close gaps versus plan.Effectively manage trade spending funds to budget while maximizing profitability.Qualifications : Bachelor's Degree in Business or equivalent job-related experience is required3-5 years of experience in sales (preferably in Food or CPG)Must have proven successful track record at delivering consistent business resultsExceptional interpersonal, communication and presentation skillsCreative thinking, analytical and problem-solving skillsNegotiating skills; Leadership and emotional maturityThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.ResponsibilitiesThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Customer Account Manager is responsible for increasing sales, creating and executing customer business plans, identifying key opportunities and optimizing trade spending to the Company clients at assigned customers. This position has responsibility for managing the day to day interaction with specific customers to drive customer / client sales. Also serves as the customer's primary point of contact on client specific opportunities and / or issues. Essential Job Duties and ResponsibilitiesManagement of the business (assortment, shelving, promotions, merchandising & pricing)On-going interaction with key customers (face to face, phone or e-mail)Develop annual business plans with key customers fully aligned with client expectationsPresent all new products and  line extensions using client data and support materialProvide on-going opportunities to further increase sales or to close gaps versus planEffectively manage trade spending funds to budget while maximizing profitabilityComplete all administrative tasks such as forecasting, deductions, etc.Supervisory Responsibilities Direct ReportsThis position does not have supervisory responsibilities for direct reports Indirect ReportsDoes not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and / or Driving Requirements Travel and Driving is an essential duty and function of this job  Travel up to 30% Minimum Qualifications Education Level : (Required) : Bachelor's Degree or equivalent experience                                     Field of Study / Area of Experience :   Business 3-5 years of experience in sales (preferably in Food or CPG) Skills, Knowledge and AbilitiesMust have proven successful track record at delivering consistent business resultsStrong commercial sense and industry knowledgeExceptional interpersonal, communication and presentation skillsSelf-management and organizational skillsCreative thinking, analytical and problem solving skillsAbility to work independently as well as part of a teamAbility to "think on one's feet" and make decisions in a fast paced environmentNegotiating skillsLeadership and emotional maturityFocused on value added sellingProficiency in computer skills (Microsoft Office Suite) Environmental & Physical Requirements Office / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.