Regional Sales & Operations Manager

Our client is a TELUS & Koodo authorized wireless retailer operating a growing network of approximately 10 retail locations across British Columbia, Alberta, and Ontario . The business is owner-led, performance-driven, and focused on delivering strong in-store sales results and high-quality customer experiences.

The organization is at a stable growth stage and is looking to strengthen store-level sales execution, leadership capability, and its day-to-day relationship with TELUS.

This role is ideal for a strong regional / multi-store sales leader who enjoys being close to the business, coaching teams, and driving results on the ground.

Key Responsibilities

Own sales performance and KPIs across ~10 wireless retail locations

Coach Store Managers and sales teams to improve activations, accessories, upgrades, and overall productivity

Conduct regular store visits and hands-on sales coaching

Act as the primary liaison with TELUS , ensuring compliance, alignment, and performance

Support hiring, training, and development of store-level talent

Work closely with ownership on sales initiatives, incentives, and performance improvement plans

Ideal Profile

6–10 years of experience in wireless retail sales leadership

Experience managing multiple retail locations (district / regional level)

Strong background with TELUS, Koodo, Rogers, Bell, or authorized dealer environments

Proven ability to drive sales , not just manage operations

Comfortable being hands-on and visible in stores

Based in British Columbia (relocation not preferred)