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Co-Op Student - 2nd Level Support - Computer Science / Telecommunications - 16 Months - May 2025

Co-Op Student - 2nd Level Support - Computer Science / Telecommunications - 16 Months - May 2025

Hydro One Networks IncRexdale, ON, CA
10 days ago
Job description

Job Title :  University Co-Op Student

Location :  C09 - Richview TS - 65 Kelfield Street, Rexdale, ON M9W 5A3

Company : Acronym Solutions

Acronym Solutions is a full-service information and communications technology company that provides a range of scalable and secure solutions. With more than 20 years’ experience managing the communications system that enables Ontario’s electrical grid, Acronym is uniquely positioned to understand the mission-critical needs of any business. We deliver innovative and reliable services that respond to the changing demands of businesses and support rapid growth and digital transformation.

It’s an exciting time to join the team at Acronym Solutions!

You will be a member of the above group, which is responsible for :

Implementation of Telecom Services - Our team has built one of the largest private MPLS based Networks in North America and are providing telecom circuits to large corporations, utilities, and provincial government groups.  We are looking for an enthusiastic, bright individual to assist with the design and implementation of these telecom services.

General Responsibilities :

Project management, device configurations, database support

Project management and Telecom Network Design

Support the 2nd Level Support and Provisioning teams through consultation with external vendors to finalize technical deployment details for the access layer network.

Configure eHealth CAPM monitoring parameters and reporting for Cisco and Juniper routers as well as Ciena Optical Networks to track utilization, availability, packet loss, latency.

Review vendor proposals to ensure all client specifications have been met.

Document exceptions and vendor deliverables into the Project Office database.

Create deployment topology diagrams for internal and external consumption.

Manage Vendor deliverables to meet Project Office timelines.

Take part in technical review sessions with the client as required.

Maintain and update the operations config database

Generate regular status reports and other reports as required

Creation of how to guides and documenting 2nd Level Support and Provisioning processes as required

Other duties as assigned

This job will provide you with the following professional development :

Telecom Network Design. Provisioning and database updates

Selection Criteria :

2nd or 3rd year Computer Science or Telecommunications

General understanding of networking and telecom systems and services, such as routers and switches used to provide Ethernet WAN’s

Solid understanding of the OSI communications model

Ability to multi-task, prioritize and meet deadlines

Self-starter with exceptional communication skills

Proficiency with MS Office Suite and MS Visio

Please note : This is a paid work term.

Acronym requires that all students applying for student opportunities be enrolled in post-secondary level studies and be returning to full-time studies upon the completion of their work term. Exceptions will be made in cases where students require a work term in order to graduate. Only applications submitted via Acronym's career page will be accepted.

If you are an international student, please ensure you have obtained a proper work permit and a Social Insurance Number (SIN).  Speak with your school’s career centre if you have any questions about acquiring this documentation.

At Acronym we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

Thank you for considering a career with Acronym, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Acronym will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Deadline : February 3, 2025

  • Please note that students are to apply to a maximum of 3 co-op positions per term.

In the event you are experiencing difficulties applying to this job please consult our help page here .

We thank all applicants for their interest in a career at Acronym Solutions; however, only those candidates who are selected for an interview will be contacted.