ABOUT YOUR NEW ROLE
Herschel Supply Co. is looking for a Sales Associate, a key member of the Herschel Retail team. In your new role, you will create an engaging shopping experience for our customers, interacting with people in a real and authentic way to deliver next-level customer service.
This position reports to Store Management & Key Holders.
A DAY IN THE LIFE
Our workplace is dynamic, supportive and entrepreneurial in spirit, and we pride ourselves in being a collaborative, open-minded and imaginative team.
On a day-to-day basis, the Sales Associate will :
- Welcome customers tothe store and provide a positive shopping experience.
- Keep on top of product knowledge to assist customers, answer questions, and make recommendations.
- Effectively communicate all features, advantages and benefits of our products to customers.
- Maintain knowledge of in-store stock availability on the sales floor, in backroom and online.
- Actively maintain store appearance, keeping merchandise stocked and organized, while ensuring that the store is clean and well presented.
- Receive and process stock from warehouse (boxes can weigh 10 - 30 lbs.) which includes unpacking, scanning / receiving, counting, tagging as required, folding, sizing, and placing on the floor, with overflow stock in back room and assigned storage areas.
- Assist with re-stocking and pricing duties, including sale preparation as required.
- Ensure items from change rooms are returned to appropriate area - sized and tagged.
- Complete assigned clean-up duty.
- Utilize the Point-of-Sale system and Mobile Point of Sale System, processes payments, refunds, and exchange.
- Stay on top of new product launches, trends, and initiatives.
- Participate in staff training and store events when required.
ABOUT YOU
- Upbeat, passionate, friendly, and authentic.
- Builds relationships naturally, embraces individuality and diversity.
- Comfortable working in a team focused environment and sharing ideas.
- Capable of working together with customers to resolve any service issues.
- A natural ability to sell the features, advantages and benefits of a product to customers.
- Able to work a flexible schedule including weekends, evenings, holidays, and special events.
- Eager to develop new skills and is responsive to feedback.
- Results-oriented and process driven, with high expectations of self and team.
AVAILABILITY
We expect all part-time employees to be available for opening and closing shifts a minimum of three times per week. All employees must be available at least one full weekend day.
COMPENSATION
$16-18.40 per hour depending on level of experience. We don't offer accomodation.
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