Children's Program Supervisor (Social Services)

Catulpa Community Support Services Inc.

Job Posting Competition : Internal / External #496-2025-26

Full‑Time, 35 hours / week

POSITION : Children’s Program Supervisor

LOCATION : Barrie with responsibility throughout Simcoe County

REASON FOR RECRUITMENT : New Position

This is a non‑bargaining unit position.

PURPOSE OF POSITION

The Children’s Program Supervisor (Supervisor) will provide oversight for direct support programs as assigned, ensuring that applicable policies and procedures and program level standards and guidelines are followed. The Supervisor is responsible for providing direct supervision to staff as they carry out their responsibilities, the implementation of evidence‑based strategies, and assisting in the evaluation of the Children’s Programs.

STATEMENT OF MAJOR RESPONSIBILITIES

• To provide leadership and coaching that facilitates excellence in staff performance through regular and ongoing meetings
• To provide direct supervision and ongoing performance evaluation, and opportunities for professional development
• To participate in recruiting staff, through joint interviewing, as needed
• To act as a resource and support to staff to assess client needs, identify problem‑solving strategies and debrief on difficult service situations
• To provide direct support to persons served where coverage for staff is required, or in complex situations
• To monitor the quality of case management / coordination services provided to clients, ensuring compliance with agency standards and guidelines
• To oversee the development of integrated service plans including crisis and safety planning and to facilitate a team review process
• To investigate complaints or performance concerns; implement disciplinary action as needed and in consultation with Director of Children’s Services and Human Resources
• To monitor the quality of service provided to clients, ensuring compliance with agency policies and procedures
• To oversee the development of integrated services plans including crisis and safety planning and to facilitate a team review process
• To monitor the performance of purchased services; including clinical supports and Outside Paid Resources when required
• To coordinate collection of data and preparation of statistical reports required by funders and for evaluation and quality assurance purposes
• To maintain a collaborative working relationship with professional agencies, community and government representatives
• To promote the agency in the community, through presentations, literature and inter‑agency functions
• To provide leadership in identifying new initiatives that address gaps in service for children / youth, families
• To adhere to agency policies and procedures, and the Collective Agreement
• To be current with legislative requirements of the programs delivered and accountable for meeting these requirements
• To practice effective communication with co‑workers, consulting and sharing resource information and providing case coverage as required
• To participate in committee and community development work internally or externally as assigned
• To participate in professional development in consultation with Director of Children’s Services and demonstrates initiative in learning and developing new techniques of service delivery
• To be aware of and adhere to Health & Safety Policy requirements

QUALIFICATIONS

Education and Experience Level

Knowledge and Skills

Valid driver’s license and access to a reliable vehicle

Eligible staff will have the opportunity to work from an approved remote location, up to 50% of their work time. Restrictions apply and are covered in our Alternate Work Options Policy.

Hourly Rate Range : $66,698 - $78,518 annual, Wellness Program, Employee Assistance Program, plus a generous Employee Benefit Package, including a Pension & Health and Dental Plan.

Date of Posting : January 6, 2026

If you are interested in this position, please apply by 4 : 00pm on January 14, 2026.

by uploading your resume via the BambooHR link provided below :

https : / / catulpa.bamboohr.com / careers / 235?source=aWQ9Nw%3D%3D

At Catulpa, Equity, Diversity and Inclusion (EDI) is a Strategic pillar. We are committed to building EDI through a continuous improvement approach. We are an equal opportunities employer and encourage all qualified candidates to apply including racialized individuals, those living with disability and other members of employment equity groups included within the Ontario Human Rights Code. Where needed, accommodations for disabilities will be made available upon request. Only those applicants selected for an interview will be contacted.

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