Apptad - ServiceNow HRSD Developer
Job Title : Apptad - ServiceNow HRSD Developer
Job Location : Canada location (Hybrid No specific location)
Job Duration : Long-Term
Job Description
- The HR ServiceNow Administrator will design, develop / test, implement and maintain the stability and usability of the HRSD ServiceNow solution for 17,000 end users Globally
- Code development, application maintenance, managing support for incidents, and contributing to ServiceNow software releases by delivering configuration tasks and features.
- Knowledge of ITSM and ITIL processes.
- Working closely with ServiceNow platform leader to align patches / releases and aligned with ITSM processes such as Change Management, Incident management.
Testing and deployment of patches & platform upgrades.
- Manage and support the roll-out of new HR modules, HR upgrades or enhancements on the ServiceNow platform.
- Perform configuration of out of the box functionality including, but not limited to, forms, business rules, service catalogs, record producers, workflows, and reports for HRSD enhancements.
- Provide effort estimate and deploy enhancements to the HRSD platform following Cytiva guidelines for change management.
- Provide subject matter expert level guidance to areas within the organization on ServiceNow HRSD best practices.
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