Technical Program Manager - Engineering

At Counterpart Health, a subsidiary of Clover, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant which was incubated by Clover Health as Clover Assistant and has helped improve plan performance and clinical outcomes for Medicare members through proprietary AI technology.

In 2018, Clover opened our first international office in Hong Kong as the company's software engineering hub. Leveraging Clover's proprietary machine learning models, our software engineers in Hong Kong partner with our US-based teams to build software that transforms the landscape of the healthcare industry.

We are looking for Technical Program Managers for the Engineering team to drive forward our engineering projects. You will work with engineers, product managers, data scientists, and healthcare professionals on building tools to improve the health of real people.

As a Technical Program Manager in Engineering, you will :

• Build processes that unblock engineers and enable us to build the best products for our providers and patients.
• Develop and foster our Software Development Lifecycle (SDLC).
• Proactively identify issues affecting engineering delivery and work to correct those.
• Build a bridge between product managers and engineers ensuring complex problems are broken down and tracked appropriately.
• Help guide engineers in making decisions that meet project scope and timeframes.
• Share reports and metrics on team progress with organizational leadership.

You will love this job if :

• You are excited to dive into large, complicated projects .
• You enjoy developing processes that increase developer efficiency.
• You enjoy working in a fluid, collaborative environment, defining and owning priorities that adapt to our larger goals.

You can bring clarity to ambiguity while remaining open-minded to new information that might change your mind.

You are not hesitant to jump in to help fix things that are broken and you feel great responsibility to make sustainable systems .

You are happy to fill in the gaps to reach a goal where necessary, even if it does not always fit your job description.

• You have a genuine interest in what good technology can do to help people and have a positive attitude about tackling hard problems in an important industry.
• You are a team player who has excellent communication skills.

You should get in touch if :

• You have been a technical program manager for an engineering or similar technical team for 3+ years.
• You have experience with Agile, Scrum, Kanban, or similar methodologies.
• You have working knowledge of project management best practices and have experience working with project management tools (i.e. JIRA or similar).
• You have the ability to prioritize, multi-task, and handle competing deadlines.
• You have a solid track record of helping engineering teams meet deadlines.

Benefits Overview :

Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities.

Additionally, we offer a performance-based bonus program and regular compensation reviews to recognize and reward exceptional contributions.

• Physical Well-Being : We prioritize the health and well-being of our employees and their families by offering comprehensive group medical coverage that include coverage for hospitalization, outpatient care, optical services, and dental benefits.
• Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance.

To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous annual leave policy.

Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.

Additional Perks :

• Reimbursement for office setup expenses
• Flexibility to work from home, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover : We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier.

We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world : healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives.

Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity.

All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

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