Workflow Consultant Applications and Integration

Job Description

The Workflow Consultant works collaboratively with internal and external stakeholders to implement optimize support and maintain the Hospitals systems processes and integrations for all Mackenzie Health sites. This includes being accountable for driving system and process innovations implementing and integrating non-clinical systems and processes and managing best customer service support.

Contribute to safe quality care by :

• Analyze and evaluate business needs consult with vendors and stakeholders from multiple departments and identify requirements for the development of system solutions to automate improve or implement business processes and / or new systems.
• Lead stakeholder engagement system problem solving changes patching configuration release documentation process mapping and oversee all matters related to the systems.
• Coordinate and conduct user training sessions; develop and update user documentation written instructions training guides manuals and materials for users and application support.
• Create and maintain test scripts and lead testing.
• Foster and initiate a culture of cross training and actively share knowledge in support of the organizations skills growth.
• Facilitate adoption of process changes and the new systems by involving key users and stakeholders in the execution of the communication and stakeholder engagement planning
• Provide team leadership mentorship input and support for the implementation of operational and strategic plans of non-clinical systems.
• Prepare status reports presentations and other documents; participate on committees and meetings
• Other duties as required.

What must you have

What else do you bring

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen assess or select applicants.

We thank all applicants for their interest; however only those under consideration for an interview will be contacted.

#MackenzieHealthCareers #LI-JB2

Required Experience :

Contract

Key Skills

Children Activity,Change Management,API,Front Office Management,Information Technology Sales,Airlines

Employment Type : Full-Time

Experience : years

Vacancy : 1