Practice Manager (Bookkeeping Firm)
Transcounts is a fast-growing accounting firm based in Langley, BC. We specialize in outsourced bookkeeping, fractional Controller / CFO services, payroll, and tax support for small and mid‑sized businesses across Canada and the USA.
Location : Langley, BC (200 St / 56 Ave). Hybrid : 1 day per week WFH allowed after probation; 2 days per week WFH after 1 year.
Base Pay Range
CA$60,000.00 / yr - CA$80,000.00 / yr
Role Overview
The Practice Manager will lead delivery for a portfolio of 30–50 small bookkeeping clients, ensuring accurate financial operations, timely reporting, and an outstanding client experience.
Key Responsibilities
- Ensure accurate and timely monthly bookkeeping, accounts payable / receivable, sales tax filings, and year‑end preparation.
- Own the client experience end‑to‑end, strengthening communication and trust.
- Lead quality oversight across your client portfolio.
- Hold bookkeepers and reviewers accountable to SOPs and Quality Checklists.
- Improve documentation flow, banking access, and communication channels.
- Represent clients confidently in CRA / IRS reviews and handle non‑audit escalations.
- Own onboarding for assigned clients, with support as needed, and ensure the tech stack is configured correctly from day one.
- Record client meetings (unless the client declines) and save meeting notes in ClickUp for team visibility.
- Provide daily / weekly asynchronous updates with bookkeepers and reviewers.
Progression to Controller / CFO
Management of 50+ monthly clients and a team of 10+ members.Strong technical mastery and consistently excellent delivery.Must‑Haves (Deal Breakers)
Ability to work hybrid / on‑site in Langley, BC (200 St / 56 Ave).CPA or equivalent qualification.CRA Represent a Client (Rep) account and ability to handle CRA / IRS reviews independently.Minimum 2 years working in public practice (preferably fractional CFO / Controller, Big 4, or similar competitors).Resident in Canada for at least the past 1 year.2+ years of QuickBooks Online (QBO) and / or Xero experience.1+ year of Canada / USA payroll experience and compliance knowledge (GST / sales tax, WCB, EHT, nexus).Proven team management experience, including career progression of direct reports and managing teams of 3+ full‑time members.Experience owning month‑end close and producing visual management reports for 10+ entities.Experience with e‑commerce (Amazon, Shopify, A2X), inventory, COGS, and multi‑channel operations — strongly preferred.Interview Process
20‑minute phone screening with HR.30‑minute virtual interview with Anmol Singh, Director of Operations.Final interview with Aman Mittal, CEO & Founder (onsite in Langley, BC).Background reference check and offer.Compensation & Benefits
2 weeks of vacation.5 sick / personal days.Statutory holidays.Health Spending Account (HSA) benefits up to CAD 1,500 per year.Opportunities to design and lead finance & accounting solutions for SMB clients.Hybrid work arrangement as noted above.For questions or to apply, please contact HR@transcounts.com.
Skills : public practice, qbo, netsuite, bookkeeping
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