Account Director, Airline IT Sales (Calgary based)

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Sabre Travel Solutions is looking to hire an Account Director to join our team! This Account Director serves as the primary business contact between the airline customer and Sabre and will be responsible for the creation of an account plan encompassing a short- and long-term strategy to ensure timely renewals, identify new opportunities and execute upon a retention and revenue growth strategy.

You will have full ownership of your account(s) by leading and providing guidance on maintenance and support needs, project delivery activities, timelines and project scope.

This is a remote role based in or near Calgary, Canada.

What will you achieve?

Lead and provide recommendations on Sabre airline IT and distribution solutions by utilizing a strong understanding of business and marketplace challenges paired with the client's commercial goals and distribution strategy

Establish working relationships with client and Sabre key stakeholders including C-Level to align goals for the account plan

Hold regular business review sessions articulating the state of the account, strategic objectives, project progress and other key client performance metrics in addition to sales enablement trainings

Articulate the value and purpose of implementing the Net Promoter Score (NPS) methodology to the client and discuss results and action plans in executive review meetings

Facilitate client participation in Sabre conferences and Customer Advisory events to highlight future product strategies, roadmaps, and or direction.

Own client requests regarding change management and sales opportunities; ensure applicable documentation, templates, processes and timelines are facilitated (including contracts, RFPs, RFIs and change requests)

Register new sales opportunities (pipeline) electronically for management reporting and forecasting activities

Must be able to travel domestically 50% within the North America

A successful candidate will have :

10+ years of proven success with account management skills required including creating, maintaining and enhancing client relationships

Previous airline experience, preferably in the airline IT space

Expert negotiation and problem-solving abilities with strong influential aptitude

Strong analytical skills and problem-solving ability

Proven leadership skills with internal and external collaboration

Attention to detail

Technical competence (previous partnership or worked within an IT organization)

Excellent written and oral communication skills

Bachelor’s degree or higher

Perks / Benefits :

Sabre is excited to offer the following

Very competitive compensation

Generous Paid Time Off (5 weeks PTO your first year!)

We offer a comprehensive medical, dental and Wellness Program

An infrastructure that allows flexible working arrangements

Formal and informal reward, recognition and acknowledgement programs

Lots of fun and engaging employee development events

Skills : Account Management, Airline Marketing, Airline negotiation, Airline Pricing, Airline Ticketing, Client Relationship Management, Flight Operations, Flight Reservations, Sales, Technology

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn.

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