Support Analyst

Join to apply for the Support Analyst role at Horizon Computer Solutions Inc.

Position Summary Horizon’s Support Desk team plays a crucial role in the success of our Managed Services Clients. The Support Analyst develops strong relationships with Clients, expertly triages their root cause technology issues and moves the issue through to the best resolution as efficiently as possible. The Support Analyst is often the ‘face’ of Horizon and is expected to provide high-quality, genuine customer service to Horizon Clients at all times.

Location Saskatoon, Saskatchewan, Canada

Job Type Direct Hire

Remote Type On-Site

This Role Provides Services To

• Horizon Internal – technical support services to Horizon employees and helping to manage Horizon's internal infrastructure.
• Horizon Clients – technical support services to Horizon's Managed Services Clients.

Position Description

Qualifications

An additional requirement of this role is successfully completing a Criminal Record Check.

As we carefully review all applications, we want to let you know that we appreciate the time and effort you've invested in applying for a position with us. Our team is diligently working through each application to identify candidates whose skills and experience align closely with the requirements of the roles we’re looking to fill. Please understand that due to the high volume of applications we receive, only selected candidates will be contacted for the next steps in our hiring process. While we would love to reach out to each and every one of you, we want to ensure that we dedicate the time and attention needed to consider each application thoroughly. For those of you who may not be selected this time around, please know that your application remains in our records, and we will certainly keep your qualifications in mind for future opportunities that arise.

Seniority level Entry level

Employment type Full-time

Job function Information Technology

Industries IT Services and IT Consulting

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