IT Support Analyst
Job Description
One of our Crown Corporation clients is looking for an IT Analyst for a 1 year contract, hybrid in Regina to support the IT Service Desk.
Roles and Responsibilities
The IT Service Desk is looking for a Technical Analyst to directly resolve customer issues by following best practices. This role is accountable to update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support.
This role is a member of the IT service desk and a major part of a typical workday will be resolving incidents over various communication channels.
Qualifications and Skills
- Knowledge is generally acquired by having completed or working towards a certificate or diploma in a computer field and 2 to 3 years of customer support experience, or an equivalent combination or education and experience
- Comfortable with a variety of basic software solutions
- Good communication, time management
- Demonstrated ability and willingness to learn new tools
- Dependable and reliable
- Familiarity with updating and using a knowledge base
- General knowledge of computer systems, analysis techniques, and ITIL processes
IT Support Analyst
One of our Crown Corporation clients is looking for an IT Analyst for a 1 year contract, hybrid in Regina to support the IT Service Desk. The IT Service Desk is looking for a Technical Analyst to directly resolve customer issues by following best practices. Familiarity with updating and using a know...
Business Systems Analyst - ERP Finance Applications
With hundreds of successful engagements to our credit with many of Canada’s leading public and private sector organizations, we are the experts in identifying, deploying, and supporting IT and business talent on a contract, contract-to-hire, and permanent basis. LeverageTek is actively seeking a Bus...
Business Analyst (IT Security Projects)
Able to function within a high level of activity (working with deadlines on several concurrent initiatives). Experience working within IT and specifically security is preferred. BA required for various security projects, such as; Access Mgmt improvement (as-is and to-be mapping and roadmap developme...
Principal Technical Support Specialist
As a Premium Support Engineer, you will act as a single point of contact for an assigned customer, providing technical support on the OpenText Documentum product suite. This is a Premium Support Engineer role in the OpenText Premium Support team, with a goal to provide the highest level of customer ...
Application Support Analyst
Provide second level support forincidents originating the clients operations and other businessteams. Monitor the incoming incident queueand work with multiple support and development team members toresolve the issue in a timelyfashion. Provide support for the clientssystem users. Specific Project R...
Customer Service Advisor and Technical Support Advisor - Mobile Devices and Services - Work-at-Home - CANADA
Customer Service Advisor and Technical Support Advisor - Mobile Devices and Services - Work-at-Home - CANADA. Job category: Technical Support Agent. Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our exten...
Bilingual Technical Support Specialist
You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support...
Analyste sécurité TI / Security analyst IT
Vous devez avoir une compréhension approfondie des systèmes informatiques complexes et vous tenir au courant des dernières normes de sécurité, des systèmes et des protocoles d'authentification, ainsi que des meilleures pratiques en matière de produits de sécurité. En tant que membre senior de l'équi...
Desktop Support Analyst
Job Duties Job Duties The Desktop Support Analyst is an entry point of contact for On-Campus technical support. Desktop Support Analysts will have an opportunity for growth and leadership skill development through the mentorship, onboarding, and training of student analysts. Desktop Support Analysts...
IT business analyst
Using its own equity, LPC continues to build on its strengths and reinvest its capital into new ventures. You have at least 1 year experience, ideally within a Business Analyst (Data Science) or IT Business Analyst / Project Manager role. Preparing project feasibility studies, cost-benefit analysis ...