Our valued customer is seeking a Senior MS Dynamics Architect to assess, design and make improvements to the organization's CRM
An initial 4-month contract, with possible extension. % remote.
Responsibilities :
- Assess our existing CRM build and make recommendations for improvements
- Provide strategic advise on CRM changes and help team with best practices
- Develop plans and vision of future state
- Work with business areas on CRM change requests and general support
- Review and update CRM documentation
- Assess Customer Portal development and make recommendations for improvement
- Review security and process for external users to access Customer Portal (future, not in place currently)
- Work with team on other automation opportunities (using M platform)
- Assess work effort for integration opportunities (i.e. Hubspot to CRM)
- Help to train and orient new staff on CRM and Customer Portal
Must Have Skills :
- 5+ years experience in Microsoft Dynamics Architecture
- Must hold a valid Government of Canada Reliability clearance
Senior MS Dynamics Architect to assess, design and make improvements to the organization's CRM
Senior MS Dynamics Architect to assess, design and make improvements to the organization's CRM. Assess our existing CRM build and make recommendations for improvements. Help to train and orient new staff on CRM and Customer Portal. Assess Customer Portal development and make recommendations for impr...
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