Content Manager

Company Profile:

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast easy-to-use and professional solutions. With over ten million satisfied customers worldwide over two million monthly website visitors and billions of dollars saved on legal fees you will be joining a team that is truly making a difference. At LawDepot we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview:

LawDepot is currently expanding and looking to recruit a Content Manager in Edmonton Alberta. Working with the UX Optimization team you will be responsible for leading a group of Product Specialists driving usability and conversion improvements guiding the teams growth and ensuring projects deliver measurable business impact. This is a full-time permanent position working 37.5 hours per week in a hybrid work environment.

Primary Responsibilities:

• Lead a team of Product Specialists working to improve product questionnaires that allow users to customize legal documents without needing a lawyer

• Develop innovative strategies for increasing user engagement retention and overall product performance

• Plan prioritize and manage quarterly project plans balancing usability improvements and conversion optimization goals

• Train coach and mentor team members to foster a high-performance growth-oriented culture

• Collaborate with our Legal Design Development Revenue Operations and QA departments to strategize conversion optimization projects for the team

• Ensure that projects move smoothly through all phases of the product development process

• Proactively identify and remove blockers to keep projects on track and teams productive

• Adjust project plans to align with evolving business needs and priorities

• Use data andataalysis and user insights to identify opportunities for product refinement and improve key performance indicators

• Evaluate the viability of potential projects services and features

• Support team growth by preparing hiring requests interviewing and onboarding new hires

• Drive team workflow improvements and document best practices

Knowledge and Skill Requirements:

• Post-secondary education in Communications Writing Business Marketing Library Information Science Cognitive Psychology Design Law or other relevant fields

• Proven experience successfully leading and developing teams

• Ability to provide and receive clear and effective coaching and feedback

• Ability to successfully manage complex projects and deliver in alignment with key performance indicators

• Demonstrated ability to adapt to an evolving business environment balancing short-term challenges with a strategic focus on long-term growth

• Excellent written and verbal communication skills

• Ability to communicate complicated information in a succinct way that all stakeholders can understand

• Highly organized with strong attention to detail

• Ability to recognize potential opportunities and innovative concepts

• Understanding of consumer psychology online marketing and conversion optimization

• Quality decision making and sound judgement

• Solid grasp on User Experience (UX) writing

Why You Should Join the LawDepot Team:

• Excellent total compensation package

• Comprehensive health and dental benefits plus an additional Health Care Spending / Personal Spending Account

• Great work life balance (37.5 hour work weeks flexible schedules ability to bank hours)

• Three weeks paid vacation plus bonus personal days

• Continuous learning opportunities including LinkedIn Learning subscriptions and training budgets

• Company share plan

• Free catered lunches for the entire office

• Monthly social events for team members to enjoy (think axe throwing rock climbing board games food trucks trivia contests and charitable activities)

• Casual work environment

• Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)

• Free and easily accessible parking

• Southgate Mall Whyte Ave and Calgary Trail restaurants are only minutes away

• Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office

How to Apply:

Please submit a resume and cover letter by email to or submit online via our Careers page at thank all applicants; however only those selected for an interview will be contacted.

Required Experience:

Manager

Key Skills
Income Tax,General Maintenance,Content Writing,Flash,Application Programming
Employment Type : Full-Time
Experience: years
Vacancy: 1