Content Manager

Company Profile :

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast easy-to-use and professional solutions. With over ten million satisfied customers worldwide over two million monthly website visitors and billions of dollars saved on legal fees you will be joining a team that is truly making a difference. At LawDepot we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview :

LawDepot is currently expanding and looking to recruit a Content Manager in Edmonton Alberta. Working with the UX Optimization team you will be responsible for leading a group of Product Specialists driving usability and conversion improvements guiding the teams growth and ensuring projects deliver measurable business impact. This is a full-time permanent position working 37.5 hours per week in a hybrid work environment.

Primary Responsibilities :

Lead a team of Product Specialists working to improve product questionnaires that allow users to customize legal documents without needing a lawyer

Develop innovative strategies for increasing user engagement retention and overall product performance

Plan prioritize and manage quarterly project plans balancing usability improvements and conversion optimization goals

Train coach and mentor team members to foster a high-performance growth-oriented culture

Collaborate with our Legal Design Development Revenue Operations and QA departments to strategize conversion optimization projects for the team

Ensure that projects move smoothly through all phases of the product development process

Proactively identify and remove blockers to keep projects on track and teams productive

Adjust project plans to align with evolving business needs and priorities

Use data analysis and user insights to identify opportunities for product refinement and improve key performance indicators

Evaluate the viability of potential projects services and features

Support team growth by preparing hiring requests interviewing and onboarding new hires

Drive team workflow improvements and document best practices

Knowledge and Skill Requirements :

Post-secondary education in Communications Writing Business Marketing Library Information Science Cognitive Psychology Design Law or other relevant fields

Proven experience successfully leading and developing teams

Ability to provide and receive clear and effective coaching and feedback

Ability to successfully manage complex projects and deliver in alignment with key performance indicators

Demonstrated ability to adapt to an evolving business environment balancing short-term challenges with a strategic focus on long-term growth

Excellent written and verbal communication skills

Ability to communicate complicated information in a succinct way that all stakeholders can understand

Highly organized with strong attention to detail

Ability to recognize potential opportunities and innovative concepts

Understanding of consumer psychology online marketing and conversion optimization

Quality decision making and sound judgement

Solid grasp on User Experience (UX) writing

Why You Should Join the LawDepot Team :

Excellent total compensation package

Comprehensive health and dental benefits plus an additional Health Care Spending / Personal Spending Account

Great work life balance (37.5 hour work weeks flexible schedules ability to bank hours)

Three weeks paid vacation plus bonus personal days

Continuous learning opportunities including LinkedIn Learning subscriptions and training budgets

Company share plan

Free catered lunches for the entire office

Monthly social events for team members to enjoy (think axe throwing rock climbing board games food trucks trivia contests and charitable activities)

Casual work environment

Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)

Free and easily accessible parking

Southgate Mall Whyte Ave and Calgary Trail restaurants are only minutes away

Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office

How to Apply :

Please submit a resume and cover letter by email to or submit online via our Careers page at thank all applicants; however only those selected for an interview will be contacted.

Required Experience :

Manager

Key Skills

Income Tax,General Maintenance,Content Writing,Flash,Application Programming

Employment Type : Full-Time

Experience : years

Vacancy : 1