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Refugee Support Program Manager
Refugee Support Program ManagerTenth Church • Vancouver, British Columbia, Canada
Refugee Support Program Manager

Refugee Support Program Manager

Tenth Church • Vancouver, British Columbia, Canada
9 days ago
Job type
  • Full-time
Job description

Since 2016 the Tenth Refugee Support (RS) Ministry has grown into a community that builds intentional enduring relationships with refugee claimants. Rooted in Christs love Tenth Church welcomes refugee claimants into friendship housing and a community of hope.

We are seeking a Refugee Support Program Manager to provide leadership and oversight for the Refugee Support Ministry with a primary focus on housing and community life. This role ensures effective high-quality program delivery and works collaboratively with staff volunteers and partners to support refugee claimants in their settlement journey and integration into community.

Tenth Church is a vibrant multi-ethnic multi-generational and multi-site church located in the city of Vancouver. Our vision is to be a community where people from all different backgrounds can discover Christ experience spiritual transformation and seek justice for all.

HOW YOU WILL CONTRIBUTE :

Housing Program (50%)

  • Lead and manage the RS Housing Program including intake ongoing support and program exits for Housing Participants
  • Provide oversight and support to the RS Coordinator who meets regularly with participants and provides settlement support
  • Manage RS housing properties including cleaning maintenance utilities and internet services
  • Coordinate furniture and household donations and organize moving support with volunteer teams
  • Manage partnerships with Journey Home and housing providers
  • Build and maintain external relationships with settlement agencies housing providers and sector networks; attend sector meetings (e.g. MAP)

Community Life (20%)

  • Organize and support regular community gatherings and meals (e.g. Christmas dinner Community Connect events)
  • Facilitate Tenths involvement in the annual Newcomers Camp on Thetis Island (Pioneer Pacific)
  • Discern emerging settlement needs within the broader newcomer community and implement responses as appropriate
  • Volunteer Management (15%)

  • Oversee volunteer recruitment application and onboarding supporting volunteer coordinators as needed
  • Meet quarterly with the Volunteer Leadership Team to consult on ministry-wide priorities and challenges
  • Lead volunteer training including the basic training course and housing module
  • Support active volunteers through relationship-building clear communication reimbursements mileage claims and social gatherings
  • Other (15%)

  • Implement and maintain RS program policies procedures and standards to ensure effective consistent and high-quality program delivery
  • Create and manage the annual RS budget; track giving and expenses
  • Lead efforts to spotlight the ministry (e.g. Refugee Friendship Month Friends of Refugee Support newsletter)
  • Organize special events such as training or advocacy opportunities
  • Collaborate across Tenth sites and ministries
  • Participate in Missions Team meetings staff meetings training and retreats as required
  • WHAT YOU BRING :

  • 5 years experience working with refugees or vulnerable populations or equivalent education and experience; settlement experience is an asset
  • Proven experience in program / project management and volunteer leadership in non-profit community or human services context
  • Strong communication organizational and administrative skills; ability to build trust with people from diverse cultural social and spiritual backgrounds including those with limited or no English proficiency
  • Cultural humility and strong awareness of trauma power dynamics and systemic inequities; ability to maintain healthy boundaries and confidentiality
  • Ability to work independently with integrity accountability and sound judgment
  • Competency in budgeting and financial management; proficiency with Google Workspace and Microsoft Office
  • Mature Christian faith aligned with Tenth Churchs Statement of Faith with a desire for mutual spiritual growth
  • Compassionate humble teachable and development-oriented with strong relational and problem-solving skills
  • Collaborative team player who can navigate conflict and adapt to a multi-ethnic multi-generational and multi-site church environment
  • Legal entitlement to work in Canada ability to obtain a Criminal Record Check with vulnerable sector search and valid BC drivers license with daily access to a personal vehicle
  • This is a full-time position that works 30 hours per is commensurate with experience; the salary range for this position is $42120 - $46800 per and perks include generous vacation policy sick time group health care benefits RRSP matching program and professional development and financial support towards spiritual direction.

    We thank all applicants for their interest; however only shortlisted candidates will be contacted.

    At Tenth Church we are dedicated to employment equity and a workplace reflective of the diversity of the multicultural communities in which our sites reside.

    Learn more about us atTenth Church Church in Vancouver BC

    Required Experience :

    Manager

    Key Skills

    Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 42120 - 46800

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    Program Manager • Vancouver, British Columbia, Canada

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