technical support supervisorSupply Kings • Calgary, AB, CA

technical support supervisor

Supply Kings • Calgary, AB, CA

30+ days ago

Job type

Full-time

Permanent

Job description

Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability

Accurate
Client focus
Initiative
Judgement
Organized
Team player
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week

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Technical support supervisor • Calgary, AB, CA

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