- Work Term : Temporary
- Work Language : English
- Hours : 30 to 40 hours per week
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
Work setting
- Computer hardware or software retailer / wholesaler
- Telecommunications industry
- Consulting firm
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
Supervision
No supervision responsibility
Certificates, licences, memberships, and courses
Information Systems Professional (ISP)
Computer and technology knowledge
- Android
- IBM AS / 400
- JavaOS
- Networking software
- Networking security
- Servers
- Enterprise Applications Integration (EAI)
- Security software
- JavaScript
- Wireless networks
- WordPress
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Bonus
- Night shift premium
Long term benefits
Maternity and parental benefits
Other benefits
- Free parking available
- Team building opportunities
- Parking available
- Travel insurance
- Wellness program
Support for youths
Participates in a government or community program or initiative that supports youth employment
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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