Hot Tub Services Technician

Founded in 2000, Whistler Platinum is an exclusive property management and luxury accommodation company, providing homeowners with unrivaled property management and guests with exceptional accommodation, vacation planning, and personalized concierge services. Our mission is to go above and beyond—making homeownership easy and our guests’ vacations memorable.

Join our Team!

The Hot Tub Services Technician is a specialized role responsible for the care, maintenance, and quality control of hot tubs across Whistler Platinum’s luxury portfolio. This position plays a critical role in the guest experience by ensuring all hot tubs are clean, safe, fully operational, and always maintained to the highest standards.

The ideal candidate is detail-oriented, reliable, safety-conscious, and comfortable working independently while collaborating closely with Property Services, Maintenance, and Guest Services teams.

What will I be doing?

• Perform scheduled hot tub servicing, including water testing, chemical balancing, draining, refilling, and cleaning.
• Inspect hot tubs for mechanical issues, leaks, and wear, escalating repairs as required.
• Complete minor repairs and troubleshooting (filters, jets, lids, sensors, error codes).
• Ensure all hot tubs meet health, safety, and company standards prior to guest arrivals.
• Respond promptly to hot tub-related service requests and urgent issues.
• Accurately document all service activity and work orders in internal systems (e.g., Breezeway).
• Maintain inventory of chemicals, filters, and related supplies.
• Safely transport and handle chemicals in accordance with WHMIS guidelines.
• Communicate clearly with Operations, Maintenance, and Guest Services teams regarding service status or concerns.
• Support seasonal maintenance, winterization, and start-up processes.
• Always uphold Whistler Platinum’s luxury presentation standards.

Our Ideal Candidate

Why work for Whistler Platinum?

Growth Path

This role offers opportunities to expand into advanced spa systems, cross‑training within the Maintenance team, or progression into a senior or lead technical position as the portfolio grows.

Visa Requirements

You must be legally eligible to work in Canada. We are unable to assist in obtaining Canadian work authorization.

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