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Client Account Specialist
Client Account SpecialistRogers Communications, Inc. • Hamilton, ON, CA
Client Account Specialist

Client Account Specialist

Rogers Communications, Inc. • Hamilton, ON, CA
7 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

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Client Account Specialist

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity :

Join the Rogers Door-to-Door Sales Team :

We are excited to deliver best in class customer experiences and seekingpassionate individuals who can connect with our customers in the field and champion Rogers services through door-to-door sales in Hamilton.

What's in It for you :

We're all about investing in our team members, offering fantastic benefits and perks, such as :

  • Uncapped Earning Potential : Receive a competitive base pay, commissions, and a vehicle allowance
  • Wealth Accumulation : Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options
  • Enjoy the Perks : Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • Health : Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits
  • Healthcare from Home : Connect with healthcare professionals through a virtual walk-in clinic.
  • Stay Fit : No-cost fitness membership with access to virtual classes
  • Giving Back : Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play
  • Learn and Grow : We invest in our people to unleash their potential so we can win as a team!We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration.
  • Commitment to Diversity : We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour,2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women.

What You Will Do :

  • Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes.
  • Act on provided leads and spark new residential sales in your territory.
  • Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries.
  • Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered.
  • Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority.
  • What You Bring :

  • Proven ability to thrive in a sales environment, working independently to achieve strategic goals.
  • High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills.
  • Negotiation skills with the ability to handle objections with style.
  • Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs.
  • Comfortable working in various weather conditions.
  • Must have a valid driver’s license and a reliable vehicle for daily use.
  • Apply now andembark on this exciting door-to-door adventure together!

    To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal / credit background check and ID verification.

    Schedule : Full time

    Shift : Day

    Length of Contract : Not Applicable (Regular Position)

    Work Location : 141 Hester Street (108), Hamilton, ON

    Travel Requirements : Up to 75%

    Background Check(s) Required : Canadian Criminal Record Check and Driver's Abstract

    Posting Category / Function : Sales & Door-to-door

    Requisition ID : 331160

    To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

    Posting Notes : Customer Experience

    Location : Hamilton, ON, CA Toronto, ON, CA

    Being a Rogers team member comes with some great perks & benefits including :

  • Health & well-being benefits
  • Donation matching
  • Paid time off for volunteering
  • Wealth Accumulation including : Pension plan & Employee stock options
  • Generous employee discounts
  • Leadership development, Mentorship, and Coaching programs
  • available for full-time and part-time permanent employees, some restrictions apply
  • At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

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    Client Account Specialist • Hamilton, ON, CA

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