Job Description
Job Description
Salary :
About Bow Valley College
Bow Valley College is Calgarys college with local impact and global reach, serving more than 15,000 students. We launch our students by preparing them for in-demand jobs through high-quality, future-oriented education. Weadvance our graduates into careers in healthcare, technology, business, entertainment arts, social services, and more, contributing to our economy and community. We evolve our students through work-integrated learning, upskilling, and reskilling. Proud to be named one of Canadas Top 50 research colleges, our applied research focuses on health and educational technology, and social innovation. Home to the Digital Entertainment Nexus, Calgarys first esports arena, and the Bears varsity team, Bow Valley College is celebrating 60 years of student success. Learn more about the opportunities we create at bowvalleycollege.ca.
About the Role
The Administrative Assistant provides comprehensive administrative and front-line student support for the School of Foundational Learning. Reporting to the Associate Dean, this role supports Program Chairs, faculty, staff, and students by ensuring smooth day-to-day operations, effective communication, and a welcoming learning environment.
The Administrative Assistant serves as a key point of contact for students, responding to inquiries related to programs, courses, enrollment, and college services. The role also provides reception coverage for the Schools main office and student learning space, and liaises with other College departments to support student administration and program operations.
Position Responsibilities & Accountabilities
General Administrative Support
- Provide general administrative support for programs within the School of Foundational Learning
- Circulate information, announcements, and updates to faculty and staff, including term schedules, calendars, and newsletters
- Maintain and update shared documents and operational files (e.g., testing schedules, student handbooks, room bookings, laptop cart bookings, start-of-term checklists)
- Collect, compile, and track data for monitoring and reporting purposes in collaboration with Program Chairs
- Generate, amend, and distribute reports from the student information system as required
- Maintain records and manage data using SharePoint, Microsoft Teams, and other systems
- Ensure equipment, technology, and facilities are operational; submit work orders and service requests as needed
- Coordinate meetings, presentations, and events, including room bookings, catering, technology setup, agendas, and minutes
- Order and track office supplies, instructional materials, software licenses, and duplicating services
- Support onboarding of new staff related to program administration, reporting, and tracking
Student Administration & Front-Line Support
Provide reception coverage for the School of Foundational Learning main office and student learning space, creating a welcoming and supportive environmentMonitor and respond to inquiries through the schools phone line and general email account; triage messages to appropriate staffDistribute information and documentation to students via email, MS Teams, D2L announcements, mail merge, and other platformsAssist students with completing and submitting forms such as appeals, enrollment documentation, and course-related requestsRespond to student inquiries regarding programs, courses, and college services; make referrals to internal departments (e.g., Learner Success Services, Office of the Registrar)Support student-faculty connections by booking appointments, scheduling meetings, sharing drop-in availability, and forwarding messagesAssist students in accessing learning space resources such as loaner textbooks, printing, computer logins, and tutoring supportsCorrespond with learners on enrollment matters including course registration, course changes / drops, prerequisite waivers, and confirmationsPrepare and circulate attendance warnings weekly and communicate attendance withdrawals on behalf of Program ChairsOther Duties
Support departmental and school initiatives such as learner orientations and eventsAssist with departmental testing, including scheduling, booking appointments, preparing materials, and invigilating examsSupport Alberta Education diploma and equivalency exams as requiredCoordinate off-site proctoring for online learners, including distributing materials and invigilation instructionsProvide direct support to students with common technical issues (MyBVC, BVC Central, D2L, MS Teams, MFA, account access)Provide cover-off for other administrative positions within the departmentPerform other related duties as assignedMinimum Qualifications
Certificate in Office Administration or a related fieldMinimum of 2 years of experience in an administrative or related roleMinimum of 2 years of experience in a customer-facing roleAn equivalent combination of education and experience may be consideredPreferred Qualifications
Experience working in a fast-paced, high-volume office environmentStrong document processing, file management, and computer application skillsIntercultural competence and strong interpersonal communication skillsExperience working in an educational or post-secondary environment considered an assetAbility to multitask, prioritize competing demands, and work independentlyHigh attention to detail and accuracyThis opening is a casual AUPE position. Please note all successful candidates will be required to provide copies of government issued identification and proof of educational qualifications upon hire and may be required to provide an enhanced police information check.
Closing Date : January 23, 2026
Diversity and Inclusion Commitment
Bow Valley College is strongly committed to fostering diversity and inclusion within our community. We welcome applications from qualified candidates who would contribute to the further diversification of our employees including, but not limited to, visible minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation or gender identity.