Unified Communications Engineer

Role: Unified Communications Engineer
Location: TBD

About us:

ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team. The environment is dynamic, challenging, exciting, and rewarding. We attribute our success to the quality of the staff we bring on board. We have designed, deployed, and supported contact center and Unified Communication solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk is headquartered in Markham, with sites in, Montreal, and Chicago. We are one of the most successful providers of Cloud Hosted Contact Center and Unified Communication Solutions in Canada. Our ice suite of products are used in major contact centers globally. With continuous expansion on the horizon we are looking for candidates who are open minded and have a good attitude and aptitude to try new things.

About You:

ComputerTalk has an immediate opening for a Unified Communications Engineer. The right candidate will be able to administer, analyze, and maintain Voice over IP infrastructure across multiple public and private datacenters.

Qualifications for the Position:

• Microsoft Lync/Skype for Business Server Administration PowerShell Patching Certificate Renewal
• Skype for Business CLS Logging/Snooper
• TLS/PKI Certificate Management
• PSTN Carrier Relations/Management
• Active Directory
• Up to 25% evening/after-hours work required
• Up to 10% travel required

Beneficial Experience:

• AudioCodes Session Border Controllers (SBC)
• SIP dialog/ladder analysis
• VoIP Troubleshooting
• Teams Direct Routing
• SQL Databases
• VMware
• PCI-DSS Compliance
• Windows PowerShell scripting