Cargo Agent - Full Time - YXE

Job Description

Job Description

Cargo Agent

Saskatoon, SK

Full Time

Job Purpose

The Cargo Agent is responsible for the general oversight, direction, and coordination of cargo operations. This includes but is not limited to overseeing the shipment of cargo in and out of the terminal, ensuring that all shipments are picked up and delivered in a safe, accurate and timely manner, and confirming all paperwork is completed and fees are collected, while maintaining excellent customer service and adhering to all Transport Canada regulations.

Primary Responsibilities

Customer Service

• Advise clients on transportation and payment options.
• Ensure consistent and superior customer service through awareness of customer needs, and trends.
• Maintain a positive attitude towards customers and staff within a fast-paced work environment.
• Ensure compliance with and enforcement of policies and procedures as established by the company, legislation, and related regulations.

Cargo

Ground Services

General Responsibilities

Qualifications

Typically, the knowledge and skills required for this position include a high school diploma, with one to two years' progressive customer service experience or related role. Previous work experience or training in aviation is considered an asset.

Skills, knowledge, and abilities include :

Working Conditions

Supervisory

N / A

Equipment Used

Typical Physical and Cognitive Demands

As this is a Safety Sensitive Position, selected candidate(s) must test negative for impairing substances and alcohol prior to employment.

Rise Air is committed to employment equity, diversity and inclusion and we actively support career opportunities for Indigenous people. We work towards creating a respectful environment to explore, learn and communicate and our programs are directly influenced by our organizational values of safety, service, integrity, sustainability and passion. We actively recruit individuals who add their diverse voices and contributions that define the success of our company. All qualified candidates are encourage to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. If you have a disability or medical necessity, please notify us and we will work together on your accommodation request.

Rise Air is proudly 100 per cent Indigenous owned. We work together with ownership, communities, stakeholders and industry partners to strengthen Indigenous employee relationships. Preference is given to qualified Indigenous applicants who apply for positions with Rise Air.

We respectfully acknowledge that we are situated on the territories of Indigenous peoples who have occupied these lands for thousands of years, including the First Nations of Treaty 6 (Saskatoon, Prince Albert, La Ronge), Treaty 8 (Black Lake, Fond du Lac, Stony Rapids, Uranium City), and Treaty 10 (Lac la Ronge, Hatchet Lake, Wollaston Lake, Buffalo Narrows), as well as other on-Treaty First Nations and Metis. We recognize that we benefit from the lands. We are dedicated to ensuring that the spirit of reconciliation is honored and respected and together we are inspiring Indigenization at the heart of Rise Air.