front desk hotel clerk

• Education : No degree, certificate or diploma
• Experience : Experience an asset

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients / guests with special needs
• Provide customer service

Work conditions and physical capabilities

Ability to work independently

Personal suitability

Efficient interpersonal skills

Screening questions

• Are you available for shift or on-call work?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?

Workplace information

• Hybrid
• Work Term : Permanent
• Work Language : English
• Hours : 20 to 40 hours bi-weekly
13 days ago