Overview Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks
Register arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients / guests with special needsPerform light housekeeping and cleaning dutiesProvide customer serviceSupervise support staffMake and confirm reservationsExperience and specialization Computer and technology knowledge
Multi-line switchboardWord processing softwareComputerized bookkeeping systemSpreadsheetInternetLightspeedMS ExcelMS WordReservation softwareAdditional information Personal suitability
Client focusDependabilityEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityJudgementOrganizedReliabilityTeam playerResourcefulness#J-18808-Ljbffr