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front desk hotel clerk
front desk hotel clerkGovernment of Canada • Dysart et al, ON, CA
front desk hotel clerk

front desk hotel clerk

Government of Canada • Dysart et al, ON, CA
Il y a 2 jours
Type de contrat
  • Temps plein
Description de poste

Overview Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients / guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Supervise support staff
  • Make and confirm reservations
  • Experience and specialization Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Computerized bookkeeping system
  • Spreadsheet
  • Internet
  • Lightspeed
  • MS Excel
  • MS Word
  • Reservation software
  • Additional information Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness
  • #J-18808-Ljbffr

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    Hotel Front Desk Clerk • Dysart et al, ON, CA

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