Director, IT Operations

Posted Thursday, October 9, 2025 at 8 : 00 AM

Position :

Director, IT Operations

Position Type :

Full-time, Permanent, Excluded, Internal / External

Location : Edmonton and Area

Pay Group : VII

Salary Range : $111,140 to $163,534

Closing Date :

You're not just looking for your next role - you're ready to lead transformation .

And you'll join us to build the future—secure, scalable, and resilient—together.

What you're passionate about

As a seasoned leader in information services and technology, you understand that calm, transparent, and empathetic communication across disciplines is the foundation for building consensus, inspiring confidence, and driving enthusiasm. You take pride in fostering a resilient, high-performing operations team—one that thrives on collaboration and delivers secure, scalable, and reliable infrastructure and support services. Your leadership style is rooted in trust, clarity, and a commitment to service excellence, enabling long-term progress and operational stability. You champion a multidisciplinary approach, knowing that diverse perspectives fuel innovation and elevate outcomes. You also recognize the transformative potential of AI and data-driven decision-making, leveraging advanced analytics to unlock new efficiencies and smarter solutions across the organization. By harnessing these tools, you empower your team to proactively address challenges, anticipate future needs, and continuously improve services. And above all, you recognize that great results come from great teams—so you make it a priority to surround yourself with the very best.

Responsibilities of the Director, IT Operations

• Lead with empathy and discipline, focusing on team engagement, skill development, succession planning, and recognition.
• Champion cross-training and knowledge-sharing to build resilience and reduce single points of failure.
• Motivate and mentor staff, cultivating a culture of trust, accountability, and continuous improvement.

Operational Excellence

Strategic Planning & Modernization

Risk & Capacity Management

Collaboration & Stakeholder Engagement

What you bring

Why choose APS

APS is made up of hard‑working, respectful and talented people who understand and invite diversity to the workplace. We take pride in holding ourselves accountable and continuing to meet or exceed service levels for plan members, pensioners and employers. We ensure they receive quality services because they—along with our people—are the reason we endure and succeed.

And it sure feels good helping hard‑working Albertans receive their well‑deserved pensions.

What APS has to offer

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