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Senior Cloud Operations Specialist

Fortinet
Burnaby, BC
$20 an hour (estimated)
Full-time

The candidate will be working on the endpoint protection cloud infrastructure, which provides cloud based management for our endpoint security products, a critical component of Fortinet security fabric.

The operations team is responsible for the delivery of reliable cloud service to our customers.

Responsibilities :

  • Define and develop cloud service monitoring systems
  • Develop automated methods to mitigate and remediate service issues
  • Analyze data to diagnose and identify root causes to application issues
  • Work in a 24x7 Security & Network Operation Center (SNOC) environment and participate in on-call rotation and normal ticketing procedures.
  • Be an active participant in deep technical discussions
  • Work independently to solve multi-faceted problems

Requirements :

  • 5+ years' experience in NOC / Support or Dev Ops roles
  • Experience on troubleshooting Windows services and applications.
  • Expertise with Linux environment and common Applications (Web Servers, SQL Databases, etc.)
  • Strong understanding of common network protocols (TCP / IP, DNS, HTTP / HTTPS, IPSec, SNMP)
  • Experience with cloud platforms such as AWS and Openstack
  • Experience programming Windows powershell and Linux Shellscripts.

LI-MG1

30+ days ago
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