Repair Supervisor (Vaughan Canada)

“Leading the World with Innovative Healthcare Solutions that Enhance Lives”

This is for an existing vacancy

Summary (Major Purpose of the Role) :

We need your expertise in providing leadership, management, and vision to supervise the repair operations within our Canadian facility. Serving as the communication liaison and technical lead in cooperation with the support staff in the Somerset, PA facility, you will be responsible to plan, organize, and monitor the repair facility personnel and processes in an effective and efficient manner to satisfy internal and external customer requirements.

Our products are critical to the lives of our customers and you’ll be a part of leading this team in driving best-in-class metrics in Safety, Quality, Service, and of course, our People.

Main Activities / Responsibilities :

• Ensure that the personnel structure and staffing levels accomplish the Repair and Shipping missions in an effective and efficient manner. Participate in the recruiting process for employee vacancies.
• Serve as lead Repair Associate for the service of all Drive DeVilbiss products that are routed to the facility. Daily duties in this role include but are not limited to the following : Develop team through training, mentoring, coaching and counseling for optimal performance and productivity. Oversee the data entry for service orders and inventory transactions within the ERP system.Maintain all equipment to ensure safety, preventative maintenance and calibration; order spare or replacement tools as required to sustain operational flow.Communicate trending data, failure data and non-typical unit anomalies to the Service, Engineering, and Quality Control Departments.Oversee parts consumption and inventory stocking levels for repair components, including communication of component shortages to the Procurement and / or Repair Departments in Somerset.Oversee the inbound and outbound shipping process for the customer and for Somerset, including packaging, staging and handing off products. Partner with safety to ensure proper procedures are followed; ensure documentation is filled out after accidents or incidents.Ensure the compliance of safety norms to include maintaining a clean, orderly, and safe work area.Maintain and ensure compliance with Standard Operating Procedures (SOPs).Enforce Drive DeVilbiss operating documents and repair procedures to ensure that all processes meet Drive DeVilbiss, OSHA, and FDA requirements.Create an atmosphere where continuous improvement, increased throughput and cost reduction are paramount.Remain current on all Drive DeVilbiss Product Change Notices (PCNs).Participate in unit repair, receiving, testing and packaging as time permits.Create awareness through daily productivity meetings and visual communication boards.Establish a culture of advocating for continuous improvement on all levelsDemonstrate an attitude of support and foster participation in the environment of continuous improvement.Engage, manage and drive accountability to direct reporting staff.Travel, as necessary, mainly for training,

Competencies :

Reporting Relationships and Supervision :

Education and Experience :

Your Physical Demands / Work Environment :

Salary Range : $70,000 - $80,000 annually

Why Apply to Drive DeVilbiss…

Competitive Benefits, Paid Time Off, 401(k) Savings Plan and Canada has the retirement savings plan.