Aquatics Coordinator

Job Description

The YMCA of Southwestern New Brunswick is working hard to address the critical issues facing the region; the health crisis, population decline, youth outmigration and child poverty. At the Y, we are striving to build a diverse and inclusive community where each person is valued for the unique perspectives and contributions they bring.

The Y offers a diverse set of programs at 19 locations in the city and surrounding municipalities. We are a community of over 450 employees and 500 volunteers. If you don’t have a Y story yet – now is your opportunity to get involved. We invite you to come to see what the power of belonging can do for you, your career and your community.

The Opportunity

The Aquatics Coordinator plays a key role within our Health, Membership, and Recreation (HMR) team, supporting the Aquatics Supervisor in delivering high-quality aquatic programs and ensuring an exceptional experience for all YMCA members. This position is an excellent opportunity for someone who is passionate about aquatics, leadership, and community service.

As a member of the HMR Support Team, the Aquatics Coordinator contributes to ensuring that all YMCA Southwestern New Brunswick sites are supported throughout their full operating hours. This dynamic and collaborative role requires flexibility, strong communication skills, and a commitment to maintaining a safe and welcoming environment for members and staff. The Coordinator will have the opportunity to grow their leadership skills, support program development, and make a meaningful impact in our aquatic community.

Responsibilities

• Provides leadership to build a productive and happy team that delivers quality programs and services consistent with YMCA member services.
• Support consistent delivery of services and supervision of all Aquatics programs and services including, not limited to, swimming instruction, aquatic leadership, aqua‑fitness classes, recreational sports and special population group programs.
• Maintains on deck coverage, guarding a minimum of 80% of schedule shifts.
• Ensure all YMCA programs and services are offered at appropriate times and quantity to meet member and community interest and needs through obtaining feedback and making recommendations.
• Seek diverse and creative opportunities to conduct volunteer recruitment activities for aquatic programs and other volunteer instructors in the community.
• Support leadership training to volunteers and staff to ensure program quality assurance.
• Support, monitor, evaluate and report on program statistics and registration.
• Support pool member orientation ensuring all components have been completed including volunteer engagement opportunities, philanthropy potential and follow up on satisfaction surveys.
• Role models excellent service through direct delivery.
• Provides efficient, effective and excellent member service through appropriate scheduling and acts as a back‑up when necessary.
• Understands and integrates the value of philanthropy in both specific position and Association, and participate in the Annual Campaign and / or fundraising events.
• Maintain front line delivery presence, providing leadership and guidance to staff in daily operational issues.
• Act as a positive role model, effectively guiding youth behavior and actions
• Self‑manages personal and professional goals set with Manager on Annual Performance Review.
• Attend monthly staff meetings, departmental meetings and professional development training as required.

Skills and Qualifications

What We Offer

Starting wages / salaries are based on skills and experience and typically fall between the minimum and mid‑point of the range. The YMCA also offers opportunities for growth, regular reviews for progression, and the chance to make a meaningful impact in our community.

Interested in Joining Us?

Interested candidates are invited to apply with us online at Careers | YMCA of Southwestern New Brunswick. We ask all applicants to submit their cover letter and resume. The YMCA of Southwestern New Brunswick appreciates the interest of all applicants; however, only those selected for interviews will be contacted.

Equal Opportunity Commitment

We value the unique perspectives and contributions of each individual and are committed to building an inclusive, diverse workforce.

Duty to Accommodate

The YMCA is committed to creating inclusive and accessible environments for all. If you require an accommodation at any stage of the application or employment process, we encourage you to let us know so we can ensure equitable opportunities for all.

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