Senior Manager of Technology Operations

Why BoomerangFX?

BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America.

We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry.

We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team.

Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution.

This unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX Learn is the world’s leading eLearning solution for aesthetic medicine and private pay healthcare. The only cloud-based eLearning platform with thousands of hours of lectures, clinical treatments, training material, and much more from the industry’s leading thought leaders, innovators and aesthetic pioneers.

Position Overview : We are seeking a strategic and experienced individual to lead our operations and technology initiatives as the Senior Manager of Technology Operations .

This role will play a pivotal part in driving organizational efficiency, optimizing processes, and leveraging technology to support our business objectives.

The ideal candidate will possess strong leadership skills, a proven track record of implementing innovative solutions, and a deep understanding of both operational and technological principles.

Please note that this is a 5 days / week In-Office position, based in our office in Mississauga, ON.

What we offer :

• Competitive Salary + Annual Performance Bonus
• Comprehensive Benefits Package (Dental, Vision, Prescription, Medical)
• Paid Time Off
• Free Onsite Parking
• Onsite Gym

Key Responsibilities :

Operational Leadership :

• Develop and implement strategies to optimize operational efficiency, streamline processes, and drive continuous improvement across all departments.
• Oversee day-to-day operations to ensure seamless execution of business activities, including production, logistics, supply chain management, and facilities management.
• Establish key performance indicators (KPIs) and metrics to monitor operational performance and identify areas for enhancement.
• Lead cross-functional teams to develop and execute operational initiatives that align with the organization's goals and objectives.
• Foster a culture of collaboration, accountability, and innovation within the operations team.

Technology Strategy :

• Develop and implement a comprehensive technology roadmap that supports the company's strategic objectives and enhances operational efficiency.
• Evaluate existing technology systems and infrastructure to identify opportunities for optimization, consolidation, and modernization.
• Lead the selection, implementation, and integration of new technologies and software solutions to improve business processes and drive growth.
• Collaborate with IT teams to ensure the security, reliability, and scalability of technology systems, including networks, servers, and software applications.
• Stay abreast of emerging technologies and industry trends to anticipate future needs and opportunities for innovation.

Team Management :

• Provide leadership, guidance, and coaching to team members to foster professional growth and maximize productivity.
• Set clear performance expectations, conduct regular performance evaluations, and provide feedback to support individual and team success.
• Foster a positive and inclusive work environment that encourages collaboration, creativity, and continuous learning.

Qualifications :

• Bachelor's degree in business administration, engineering, computer science, or related field; MBA or advanced degree preferred.
• Proven experience in operations management, technology leadership, or a related field, with a minimum of 5 years in a senior management role.
• Experience at a SaaS based company (start-up environment preferred)
• Strong strategic planning and problem-solving skills, with the ability to develop and execute complex initiatives.
• Demonstrated experience in process improvement, project management, and change management.
• Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
• Proficiency in technology systems and platforms, with a deep understanding of emerging technologies and their potential applications.
18 days ago