East Region Customer Experience Leader – Homes

A leading housebuilder is seeking a Senior Customer Experience Manager in Peterborough, Ontario. This role involves ensuring exceptional customer service throughout the customer journey, handling escalations, and maintaining relationships within a rapidly growing environment. Ideal candidates should have experience in customer service, strong communication skills, and a background in new home construction. This position offers a competitive salary and benefits including a discretionary bonus, car allowance, and generous holiday entitlement.

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