reservations supervisor - travel agency
- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Work setting
Travel agency
Tasks
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Resolve work-related problems and prepare and submit progress and other reports
Supervision
3-4 people
Certificates, licences, memberships, and courses
Reservation Sales Agent Certification
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Organized
- Team player
- Work Term : Permanent
- Work Language : English
- Hours : 32 to 40 hours per week
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