Dispatch & Logistics Administrator

• Monitor daily transportation routes in real time, ensuring schedule accuracy and on-time performance.
• Provide immediate administrative support in the event of route delays, last-minute staffing changes, or service disruptions.
• Serve as the first point of contact for incoming calls related to transportation updates, student concerns, or routing issues.
• Coordinate and communicate route adjustments or incident details with families, schools, and internal teams.
• Respond quickly and effectively to on-road incidents, including behavioral, medical, or mechanical emergencies.
• Liaise with drivers and attendants to confirm shift changes and ensure all routes are adequately staffed.
• Support the Operations team in tracking, logging, and resolving service incidents.
• Maintain accurate records and contribute to incident reports and documentation.
• Assist with general office tasks to ensure a smooth and supportive environment for both office and field staff.

• Previous experience in a dispatch, logistics, or emergency response role strongly preferred.
• Strong communication skills with the ability to remain calm, clear, and professional in high-pressure situations.
• High level of computer literacy and the ability to learn new dispatch and route tracking systems quickly.
• Exceptional organizational and problem-solving skills with a proactive approach to challenges.
• Demonstrated ability to work well in a team-focused, service-oriented environment.
• Experience coordinating multiple priorities in a time-sensitive setting.
• Background in transportation, education, emergency services, or community support roles is considered an asset.
• Multilingual candidates and those with a background in inclusive service environments are encouraged to apply.

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.