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Team Manager - Global Market Operations

Team Manager - Global Market Operations

CACEISMontreal, QC, Canada
2 days ago
Job type
  • Full-time
Job description

Who we are : CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing and issuer services.

We are hiring a Team manager to lead a transversal team which handles activities such as Middle Office Servicing, Corporate Trust Client Servicing, and Cash Operations Processing. In this role the ideal candidate will have the technical knowledge of the business activities managed as well as proven experience in people management.

Job Duties

The team manager will play a critical role in ensuring accuracy, compliance, and smooth operations of the activities in their scope.

Key day to day People Management responsibilities will include

  • supervision of day-to-day operations on each of the business unit (time management and quality level, risk mitigation)
  • Team management (rotation / vacation schedules, daily / weekly meetings to prioritize tasks and address technical or organization issues)
  • Team development (training plan and 1 : 1 skills matrix reviews)
  • Reporting to the head office located in Europe (KPI dashboard to build)
  • Taking ownership on production issues that have been escalated
  • Participation in project management : contribute actively to planning, requirements and implementation

Key business operations tasks

  • Banking services : OTC Derivatives
  • Affirmation of OTC products and integration of transactions in the Middle Office application
  • Reconciliation of OTC cleared transactions with Clearing brokers
  • Handling of the reconciliation of Middle Office positions
  • Derivatives Middle Office for Execution
  • Monitoring the clearing and posting to Clients’ accounts of the derivatives transactions booked with the dealing room in our Paris Office.
  • Monitoring the sending of the relevant confirmations and reports to Clients.
  • Triggering the sending of instructions to Custodians («vanilla» stock transactions).
  • Middle Office trade matching and flow monitoring
  • Monitoring and whenever necessary repair or release flows transiting through our dedicated acquisition tool
  • Matching and reconcile trades with broker / dealer
  • Follow up pending instructions with back office and custodians
  • Required Skills and Experience

  • 5+ years' experience in financial services within [middle office / trade management / trade clearing / working with OTC derivatives, etc.]
  • Securities knowledge - CSC and or banking industry experience
  • Excellent Excel skills e.g. Pivot tables, Chart manipulation, Basic Formulas
  • Great attention to detail
  • Minimum 2 years management experience
  • Ability to proactively anticipate change management and onboarding of new business tasks and workflows
  • Excellent verbal and written communication
  • Ability to deliver on time and maximize efficiency
  • Bilingual (FR / EN)