Front Desk / Intake worker / Administrative Assistant

Please email resume to adminpsych@hopewoods.ca

Job Title : Front Desk / Intake worker / Administrative Assistant

Location : Hopewoods and Sparkling Seeds

Job Type : Full-time

About Us

Hopewoods has been an established counselling and psychotherapy centre for 13 years, with a team of over 30 registered psychotherapists and registered social workers providing treatment for a wide range of psychological and life difficulties. This is our website for further information : www.hopewoods.ca. We are expanding our services to serve children and youth, as well as the neuro-atypical population, including autistic children, youths, and young adults. We already have a multi-disciplinary team in place consisting of speech-language pathologists, occupational therapists, ABCB therapists, and special education teachers.

Key Responsibilities

Front Desk & Administrative Duties

• Answer and direct phone calls promptly and professionally, taking detailed messages when necessary.
• Conduct initial consultations with new clients, assisting with intake forms and required documentation.
• Manage client communication regarding appointments, rescheduling, and cancellations.
• Support therapists with scheduling, administrative tasks, and client-related coordination.
• Track office supplies and coordinate maintenance as needed.
• Ensure strict confidentiality and compliance with privacy policies and regulatory requirements.
• Collaborate with therapists and administrative staff to improve clinic operations.

Qualifications

What We Offer

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