front desk hotel manager
- Durée de l'emploi : Permanent
- Langue de travail : Français
- Heures de travail : 40 hours per week
- Education :
- Expérience :
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Work site environment
- Non-smoking
- Air conditioned
Work setting
- Urban area
- Hotel, motel, resort
Budgetary responsibility
$500,001 - $1,500,000
Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Perform front desk duties
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients / guests with special needs
- Establish work schedules
- Manage events
Supervision
Working groups
Computer and technology knowledge
- MS Word
- MS Excel
- MS Outlook
- MS Windows
Transportation / travel information
- Valid driver's licence
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Combination of sitting, standing, walking
- Overtime required
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Screening questions
- Are you available for shift or on-call work?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Experience
3 years to less than 5 years
Other benefits
- Free parking available
- Learning / training paid by employer
- On-site recreation and activities
- Parking available
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