Shift Manager – Fast Food Restaurant (Dairy Queen)
We are looking for a shift manager to oversee daily operations at our Dairy Queen location. The role focuses on managing staff, ensuring quality service, and maintaining operational efficiency.
Requirements
- High school graduate (Secondary school completion)
- 1 year to less than 2 years of restaurant management or related experience
- Strong leadership and communication skills
- Ability to work in a fast‑paced environment under pressure
- English language proficiency
Key Responsibilities
Establish methods to meet work schedulesSupervise and coordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation, and safety proceduresEstimate ingredients and supplies required for meal preparationHire food service staffEnsure food and service meet quality control standardsPrepare budgets and cost estimatesAddress customer complaints or concernsMaintain records of stock, repairs, sales, and wastagePrepare and submit reportsPrepare food order summaries for chefHave knowledge of the establishment's culinary genresSupervise and check assembly of traysSupervise and check delivery of food trolleysEstablish work schedulesWork Conditions
Fast‑paced environmentWork under pressure with tight deadlinesCombination of sitting, standing, walking; standing for extended periodsBending, crouching, kneeling, walking as requiredPhysically demanding tasksAttention to detail requiredPersonal Suitability
Client focusEfficient interpersonal skillsExcellent oral communicationFlexibilityTeam playerInitiative#J-18808-Ljbffr