Paint Associate / Customer Service

Job Description

Job Description

• Concord, ON (Hwy 7 / 400)
• Permanent role with full time and part time hours available
• Variety of shifts available from Monday-Saturday, with potential for overtime
• Competitive hourly wage, depending on experience
• Must be able to see the full colour spectrum for paint matching / mixing   Are you looking for a fast-paced and exciting role with a well-established local business? If so, look no further – we’ve got the role for you.   We’re North Toronto Paints, a Concord-based wholesale paint distributor. We’ve been in business for over 25 years, working with commercial and industrial customers and paint contractors. We supply paint for a diverse range of applications.   We’re currently in search of a Paint Associate / Customer Service Rep to join our team!     Working out of our warehouse, your main priority in this role is to provide efficient, friendly, and knowledgeable service to our customers, as you assist them with selecting and preparing paint for their projects.   Your tasks will include :
• Communicating with customers by email and phone (and occasionally walk-ins) to understand and determine their paint needs
• Matching, mixing, and tinting paint colours to prepare them for customers
• Preparing and processing paint orders for shipment and delivery to job sites
• Receiving product and stocking shelves
• Maintaining a clean and organized warehouse with daily housekeeping efforts
• On occasion, using the company van to deliver local small orders   Working with North Toronto Paints   We’re a small, close-knit, and supportive team who truly enjoy working together. As part of our small group, you’ll enjoy a motivating work environment, filled with opportunities to take on interesting and varied work. Every day will offer a new challenge, working with our wide range of customers and their unique projects.   As part of our team, here’s what else you can expect :
• Full-time or part time hours, year-round
• Hours will be provided in a variety of shifts between 7 am – 5 pm Monday-Saturday
• Competitive wages depending on experience
• Regular team events – lunches, birthday celebrations
• Opportunities for advancement within – grow into a sales role if you’re interested!
• Opportunity to be a leader on our team as we grow   Qualifications   Here are our must haves :
• 16 months+ experience working with paints
• Full colour vision, with the ability to see the full colour spectrum (required for discriminating between colours for colour matching, mixing, etc.)
• Ability to lift up to 70 lbs.
• Experience providing customer service and / or in a customer facing role
• Must be comfortable working in an environment in which you’ll be regularly exposed to paint and associated smells   How to Apply    Our online application gives you the chance to apply as more than just a resume. We’ll assess your qualifications, personality traits and workplace preferences, which should take 10 to 15 minutes to complete. After submitting, you'll be able to view your results.    We strive to build diverse teams that reflect the community, and encourage applications from underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.  If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button.   We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.