Senior Project Manager, Health Care Excellence, PMO

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Senior Project Manager, Health Care Excellence, PMO

Location :

Vancouver, BC, CA, V6B 0M3 Toronto, ON, CA Ottawa, ON, CA Edmonton, AB, CA Montréal, QC, CA Calgary, AB, CA

Jobs by Category : Health

Job Function : Project Management

Status : Full Time

Schedule : Regular

Description

Join our team to empower change and drive impact!

Our team and what we’ll accomplish together

The Project Management Office (PMO) team works collaboratively with stakeholders across Health Care Excellence (HCE), and TELUS Health, to drive impact on key strategic initiatives.

We are seeking a highly motivated Senior Project Manager to join our team to work collaboratively with stakeholders across Health Care Excellence (HCE), and TELUS Health, to lead critical initiatives in support of our Chief Mental Health Office (CMHO).

You are a key member of the HCE Program Office that sits within the VP Strategy and Enablement team. You will play a vital role in leading complex cross-functional programs and driving strategic initiatives with a focus on expanding and optimizing Mental Health Initiatives and supporting product launches.

Your ability to coordinate between stakeholders and technical teams will be essential in ensuring the successful execution of projects that deliver tangible value to the organization and patients.

Additionally, your experience in cross-functional collaboration will be crucial in aligning business units towards common strategic objectives and maximizing value creation across the organization.

What you’ll do

As Senior Project Manager, PMO, you will be part of a high-performing team who helps bring transformational HCE initiatives and programs to life.

Working closely with your peers across the PMO and Strategy and Enablement you will work in support of CMHO to ensure that robust project management practices are stood up, timelines are well managed and quality of work is exceptional and worthy of Executive Leadership eyes as TELUS continues to expand our product and service offerings in the mental health space.

Some of the key initiatives this role will support include :

• Partnering across business units to identify and enable opportunities to enhance and compliment our current THCC mental health offerings
• Project manage new mental health service launches, both planned and in development, e.g. AI-assisted treatment and partnership programs with leading academic institutions, working closely with the Service Design and Programming team
• Demonstrate the ability to apply formal project management tools and methodologies, including resolving conflicting priorities, resource constraints, dependencies, risk management, budget tracking, contingency planning and scope change management
• Develop comprehensive project plans and budgets, monitor progress, and conduct regular status reviews with team leaders and management
• Create reporting, communication and procedures related to your projects including : project status, project governance, change, risk and escalation management, etc
• Identify discrepancies and proactively implement corrective measures to ensure project alignment
• Develop / enhance standardized processes to ensure we are optimizing our efforts across the team or organization
• Create executive-level presentations and deliver content to senior management

You will bring your creative, analytical and stakeholder management skills together in order to deliver exceptional outcomes while having fun celebrating success with our team.

More specifically you will :

• Work across TELUS Health to support project requirements and ensure critical path and milestones are achieved
• Use your analytical skills to think outside the box and anticipate how projects may affect various parts of the business in order to engage stakeholders successfully
• Use your strategic mindset to provide direction to a project and find creative solutions to challenges along the way
• Document and keep track of moving project pieces through detailed project management artifacts (Workback schedules, gantt charts, risk & issue logs, action logs, etc.)
• Use your superb communication skills to develop and present clear, concise and tailored content to senior leadership
• Act as a translator between business, operational and strategy teams to ensure common understanding and that all requirements and project needs are accounted for
• Lead end-to-end execution, with a bias to action while keeping stakeholder groups consistently informed of status and direction in line with commitment based management principles

Qualifications

What you bring

• Extensive experience in managing multiple, complex business or transformational projects and leading cross-functional project team members
• Proven ability to synthesize complex technical concepts into meaningful communications and recommendations
• Experience preparing business cases, executive summaries and Google presentations for executive-level audiences
• Ability to effectively engage stakeholders to establish cross-functional alignment for projects
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard
• Skilled in turning ambiguous or complex tasks into simple, digestible and actionable plans
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

Great-to-haves

• Project Management Certification (PMP, PgMP, etc.) or MBA
• Bilingual fluency (English and French) an asset
• Experience working in a matrix structure to deliver end-to-end success

Salary Range : $90,000-$134,000

Performance Bonus or Sales Incentive Plan : 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location.

Additionally, TELUS offers rewarding benefits, which may vary per job function, such as :

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding.

We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here.

When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer : In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and / or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between.

If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166

Physicians using TELUS Health electronic medical records

140 million+

Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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